Please read these terms and conditions carefully - by using our site, you indicate that you accept these terms of use and agree to abide by them. 

We reserve the right to make changes to the website or to this disclaimer at any time. 

This does not affect your statutory rights as a consumer.


About Us

indiebeer is the trading name of indiebeer Ltd.  We are a limited company registered in England and Wales under company number 10555531. VAT number: 265128014 

Email: info@indiebeer.co.uk 

Telephone: 0207 607 4760 


Returns, Cancellations and Non-Delivery

If you're unhappy with your delivery then please contact us via email or telephone within seven working days after it's received.  The items must be returned in their original condition and packaging within 14 days from the date of delivery of your order. We will refund the value of your order minus any discounts and delivery charges. Ensuring the safe return of the package and postage cost will be the responsibility of the customer. 


Breakages do occasionally happen. Please let us know straight away if there's anything broken and we'll refund you for the broken items. 


Title is retained by indiebeer Ltd until payment in full is received, and until the customer takes final delivery of the goods. 


We make every effort to supply goods as shown on our web site, however occasionally we do have to substitute beers for an alternative of equal or greater value. In this event, we will attempt to contact you first. 


Shipping

Click & Collect:Place your order online and choose 'pick up at shop' at checkout. 

We'll pack your order right away and send you a confirmation email. Due to space constraints, orders must be collected within 7 days unless by prior arrangement. 


Same Day Local Delivery:Local Delivery is free for orders over £30 to the following postcodes - N7, N1, N4, N5, N6, N8, N19.  Orders placed before midday will be delivered on the same day, every day except Monday's and Tuesday's. We aim to deliver by 7pm.


Overnight Weekday Shipping :We charge a standard shipping fee of £7.95 for orders to the UK mainland which reduces to £3.95 for orders over £40. We use the APC overnight service. Shipping is free on all orders over £70 (UK Mainland Only). APC will provide you with tracking information.


Orders placed before 11am Mon-Fri will be shipped on the same day every day except Tuesday. 


Orders placed at weekends will be dispatched on the next working day. Most overnight service orders are received the following working weekday but please allow 2-3 working days in the event of an unexpected delay. 


We can deliver to Northern Ireland and the Scottish Highlands for £17. 


Packaging

We use thick walled cardboard boxes and paper padding for most orders. Every delivery we receive ourselves creates wastage therefore wherever possible we will re-use the boxes and packaging that we receive from our suppliers

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