delivery information
Click & Collect
Select 'pick up instore' at the checkout stage.
You have the option to select a collection date up to 7 days in the future, and we will confirm when your order is ready.
We have limited storage space so can't commit to store any items longer than 7 days.
Same Day Local Delivery:
We deliver every day from Wednesday to Sunday.
Orders placed before 11 am will be delivered on the same day.
Local Delivery is free for orders over £30 to the following postcodes - N7, N1, N4, N5, N6, N8, N19, NW5 and NW1 (this side of Regents Park).
We aim to complete all deliveries by 6pm.
Next Day Courier Delivery
We dispatch orders every weekday except Tuesday.
Orders placed before 11 am will be dispatched on the same day, except Tuesdays.
Orders placed at weekends will be dispatched on Monday.
Orders for delivery within greater London are sent with Packfleet, who deliver from Monday to Saturday. You can track your order by clicking here
Orders for delivery outside of London will be sent with APC who deliver Monday to Friday. You can track your order by clicking here
Both APC and Packfleet will send you tracking information by email, but if your order does not arrive after 2 working days please get in touch with us.
Delivery Charges
Free for orders over £70
£7.95 for deliveries under £70
£10 additional charge for delivery to the Channel Islands
£8 additional charge for delivery to Northern Ireland
These locations are serviced by Parcelforce, who will email you tracking information. Please note delivery can take up to a week.
Packaging
We ship our deliveries in re-used thick walled cardboard boxes and paper wrapping that we receive from our suppliers.
We do this to avoid wastage, but if you would prefer plain packaging please indicate this inn the comments section of your order.
Click here for our for our Refunds Policy